孩子在英国求学，家长需要了解的不只是学习进度，还有日常生活和遇到问题时的联系安排。留学伴协助学生、家长、学校与寄宿家庭保持沟通，根据学生的情况确认监护服务范围。
When your child studies in the UK, you need to understand both their academic progress and their everyday support arrangements. OSME helps students, parents, schools and homestays stay in touch and agree a guardianship service suited to the student’s circumstances.
协助理解学校通知、学期安排和学习反馈，沟通家长关心的问题；家长会参与方式及反馈频率在服务前确认。
Help with understanding school notices, term arrangements and academic feedback, and communicating parents’ questions. Meeting attendance and the frequency of updates are agreed before the service starts.
关注学生在英国的学习和生活适应情况，协助沟通需要的支持；如需额外课程或辅导，另行确认安排。
Support communication about how the student is adapting to study and life in the UK. Any additional lessons or tutoring are arranged separately.
就寄宿家庭、假期住宿和日常生活事项进行沟通，明确学校、寄宿家庭、家长与监护团队各自的责任。
Discuss homestays, holiday accommodation and everyday matters, with clear responsibilities for the school, host family, parents and guardianship team.
提前沟通学校假期、出行计划及变更需求。交通、住宿的实际提供方、费用和确认方式需单独明确。
Discuss holiday dates, travel plans and changes in advance. Transport and accommodation providers, costs and confirmation arrangements must be agreed separately.
协助学生向学校及相关负责人反映困难、安全顾虑或健康支持需求，约定遇到紧急情况时的联系与处理流程。
Help students raise difficulties, safety concerns or health-support needs with their school and the relevant contacts. Agree how to communicate and respond in an emergency.
按学生实际需要协助沟通入学手续及日常安排；具体可提供的事项、授权和第三方要求在开始服务前确认。
Help communicate about enrolment and practical matters as needed. Available support, permissions and third-party requirements are confirmed before the service starts.
我们会先了解需求，再沟通可提供的服务和报价。提交咨询只表示提出需求，具体监护安排以双方后续确认的服务协议为准。
We first discuss your needs, then the available services and quotation. An enquiry is a request for information; guardianship arrangements depend on the service agreement subsequently confirmed by both parties.
先阅读中英文对照导读了解各份资料的内容；需要查看细节时，可在资料页展开英文原文。导读是摘要，不是完整译文，不替代完整手册或双方确认的服务协议。
Start with the bilingual reading guides. Each page also includes the full English reference. The guides are summaries, not full translations, and do not replace the complete handbooks or the agreed service contract.
Student Handbook · Reading Guide
帮助学生了解监护期间可以向谁求助、如何沟通，以及在学校和寄宿家庭生活时需要注意的事项。
阅读中英对照导读 / Read guide ↗Parent Handbook · Reading Guide
帮助家长了解监护团队、学校与寄宿家庭之间的分工，以及开始服务前需要确认的安排。
阅读中英对照导读 / Read guide ↗Homestay Handbook · Reading Guide
介绍寄宿家庭如何与学生、学校、家长和监护团队配合，为学生提供日常生活支持。
阅读中英对照导读 / Read guide ↗School Statement of Service · Reading Guide
这是一份向学校说明学生监护安排的示例，帮助各方确认支持范围及联系人。
阅读中英对照导读 / Read guide ↗Staff and Homestay Code of Conduct · Reading Guide
概览与学生相处时的专业边界、尊重原则和报告责任。
阅读中英对照导读 / Read guide ↗可以说明学校、年级、预计入学时间和希望获得的帮助。初次咨询无需发送证件、账户密码或详细健康资料。
Tell us the school, year group, expected start date and support you need. Please do not send identity documents, passwords or detailed health information with an initial enquiry.
填写咨询需求 / Enquire ↗